Fair Isle Pullover Chunky Knit Ribbed Oversized Hoodie Women

The Dakota Women's Hooded Jumper is a knitted, hooded pullover with an all-over Fair Isle-style patterned design. Its relaxed, easy-fitting silhouette offers a cosy, laid-back feel that suits casual days and comfortable layering. A great choice for relaxed everyday wear.

Product Details:

• Style: Knitted hooded jumper (pullover, no fastening)
• Fit: Relaxed, easy-fitting silhouette
• Hood: Structured knitted hood
• Neckline: High knitted neck with hood
• Sleeve: Long sleeves with ribbed cuffs
• Hem: Ribbed hem
• Pattern: All-over Fair Isle-style multi-pattern knit
• Sizes available (UK): S, M, L, XL, 2XL, 3XL, 4XL, 5XL
• Size guide (S): Length 67 cm, Bust 106 cm, Shoulder 46 cm, Sleeve 64 cm
• Size guide (M): Length 69 cm, Bust 110 cm, Shoulder 48 cm, Sleeve 65 cm
• Size guide (L): Length 71 cm, Bust 114 cm, Shoulder 50 cm, Sleeve 66 cm
• Size guide (XL): Length 73 cm, Bust 118 cm, Shoulder 52 cm, Sleeve 68 cm
• Size guide (2XL): Length 75 cm, Bust 122 cm, Shoulder 54 cm, Sleeve 70 cm
• Size guide (3XL): Length 77 cm, Bust 126 cm, Shoulder 56 cm, Sleeve 72 cm
• Size guide (4XL): Length 79 cm, Bust 130 cm, Shoulder 58 cm, Sleeve 74 cm
• Size guide (5XL): Length 81 cm, Bust 134 cm, Shoulder 60 cm, Sleeve 76 cm

First, check the size guide if one is available for the product. You can find it directly under the product name for detailed measurements.

If a size guide is not available, our products generally fit true to standard sizing. If you normally wear a size S, choose S; if you wear M, choose M, and so on.

If you're between two sizes, we recommend sizing up for the best fit.

Example: If you're between M and L, we recommend choosing size L.

LolaLooks Product Development Team

Orders are typically prepared and dispatched within 1–2 business days. Once dispatched, delivery usually takes approximately 6–8 business days.

At Lola Looks, we want you to feel confident when shopping with us. If an item is not suitable or does not meet your expectations, you may be eligible for a return or refund under the terms outlined in this policy. Please read the details below before requesting a return.

Return Eligibility
You may request a return within 30 days of receiving your order. To qualify, items must be:

• In new, unworn condition
• Free from marks, odours, or visible wear
• Unwashed and undamaged
• Complete with original tags attached
• Returned in original packaging where possible

Items that do not meet these requirements may not be eligible for a refund.

For hygiene reasons, certain items such as intimate apparel may be non-returnable unless faulty.

Non-Returnable Items
Some products cannot be returned, including:

• Gift cards or promotional vouchers
• Items returned outside the 30-day return window

How to Request a Return
To begin a return, please contact our customer support team using the details provided on our Contact Us page. Include the following:

• Your full name
• Order number
• Item name
• Reason for return

Our team will provide further instructions, including the return address and any required documentation.

Faulty or Incorrect Items
If you receive an item that is faulty, damaged, or incorrect, please notify us within 7 days of delivery.

Please provide:

• Order number
• Description of the issue
• Clear photos of the fault or incorrect item

Once reviewed, we will arrange a replacement or issue a refund where appropriate.

Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
We recommend using a tracked return service to ensure your parcel reaches us safely. Lola Looks is not responsible for lost return parcels.

Inspection and Processing
Once your return is received, it will be inspected to ensure it meets the conditions listed in this policy.
If approved, the refund process will begin. If the item does not meet return standards, it may be sent back to you.

Refund Timeframes
Refunds are issued to the original payment method.
Please allow up to 14 working days from the date we receive your returned item for the refund to be processed. Processing times may vary depending on your payment provider.

Exchanges
Exchanges may be possible depending on stock availability. If an exchange cannot be completed, a refund will be issued instead.
Customers requesting an exchange must follow the same return request process.

Items Lost or Delayed in Transit
If a returned parcel becomes lost in transit, we may require proof of postage or tracking details. Refunds cannot be issued for items not received unless valid proof of return is provided.

Return Address
You will be given the appropriate return address once your return request is approved. Please do not send items back without contacting us first, as this may delay your refund. In some cases, a return may be approved without requiring the item to be sent back.

Contact Us
If you have any questions about returns, refunds, or exchanges, please reach out to our customer support team using the details on our Contact Us page. We aim to respond to all enquiries within 1–2 business days.